iPad Purchase Program

This page contains information for families who need to purchase an iPad for their child entering the 1-to-1 Program. If you already have an iPad, please view the information on this page, Pre-Owned iPads, to see if your current device qualifies for use at school.

The following dates are for students entering Grade 3 and new students joining Grades 4 & 5 in August 2024, the start of the school year. Students already in the 1-to-1 Program or joining the school after August can place an iPad order anytime during the school year.

Price Update (update 20th May)

Last week Apple announced updates to its iPad models. This included an update to the cost of its 10th-generation iPad. This has resulted in a price reduction for the school purchase package of HK$691.00.

The cost of the total package has been reduced from HK$5,796.00 to HK$5,105.00 

Families who placed an order and paid the original cost will be contacted by Senco Masslink and be offered a partial refund of the price difference due to the price reduction. 

Important Dates for 2024-25 

  • Livestream Parent Information Session – Thursday, 18th April 2024
    • Join Ryan KRAKOFSKY and Sean MORAN as they review the model iPads and laptops on offer for the 2024-25 school year. The presentation is a recorded live stream you can watch any time using this link:
    • Before the live stream, Grade 2 and 5 parents will receive an email with the link.
  • Start Placing Orders – 18th April 2024
  • Deadline for “Start of Year” Orders – 31st May 2024
  • iPad and Laptop Distribution – Tuesday, 13th August, 2024
    • “Start of Year” iPad and laptop orders are distributed to students and families from CKS located in the Secondary School. Instructions for collecting your order will be emailed to families in early August. 

Presentation on the 1-to-1 Purchase Program

The presentation shared here contains information about purchasing iPads and laptops during the 2024-25 school year. 

2024-25 Live Stream Presentation

You can watch the 2024-25 live stream discussing the iPad program below.

Slide Presentation Used During the Live Stream

The presentation contains information about purchasing iPads and laptops during the 2024-25 school year.

The information below is presented in the following order:

  1. Special considerations – a note to families considering using a pre-owned iPad.
  2. The iPad model available.
  3. The process for purchasing an iPad.
  4. FAQs.

Special Considerations

iPads Not Purchased Through School Program

If you decide to use a family iPad or purchase an iPad outside of the school purchase program, please read the important information shared in the FAQ section at the bottom of this webpage. There, we provide details about the minimum specifications and accessories you need to purchase and the process to follow for dropping your device off to be configured.

  • Tuesday 13th August and First Week of School
    • If you already have an iPad or have purchased an iPad outside of the school purchase program, you can bring your iPad to school for it to be configured.
    • You will need to leave the iPad for 1-day and provide a copy showing the purchase of Filewave from Senco-Masslink.
    • You must provide an administrator user account and password to complete the configuration.

Review the information on the following two pages: 

Purchase Information for Students Joining Mid-Year

If your child is joining The ISF after the school year has begun, you have two options for purchasing your iPad.

  • Option 1—If your child is starting one month or later from the day you are reading this, we recommend you purchase your child’s iPad and accessories from Senco-Masslink Ltd. The iPad and accessories will be delivered directly to the school and pre-configured with the school’s settings. Orders take approximately four weeks to be delivered.
  • Option 2 – If your child starts school in the next four weeks, we recommend purchasing your child’s iPad directly from the closest Apple Store. This is the fastest way to obtain an iPad. You will also need to arrange for the purchase of additional required accessories (see below for the list of required accessories) either from Senco-Masslink or from a store. The iPad must be configured to work at the school before it can enter the classroom. Please carefully read the information contained in iPad Drop-Off Details for instructions on how to bring your iPad to school.

The 2024-25 iPad Package

Prices are subject to change. Final prices are listed on the Senco-Masslink online store. 

iPad 10th Gen

The iPad Package includes:

  • 1 iPad
    • 10.9″ 10th Generation iPad – Silver.
    • Processor: A14 Bionic chip w/64-bit architecture / Neural Engine.
    • Storage: 256 GB.
    • Connector: USB-C port for charging.
  • 1 Filewave license: one 36-month software license. This is required for all iPads. See below for additional details.
  • 3-Year AppleCare+ Warranty.
  • 3-Years On-Site (campus) Pickup and Return Service by Senco-Masslink Ltd.
  • 1 Protective Case.
  • 1 Pair of Over-the-Ears headphones with a microphone.
  • Price: $5,105.00.

Purchasing an iPad

If you already have an iPad for your child and wish to use this instead, please review the information shared in the FAQ section below.

There are two methods for purchasing an iPad for your child:

  1. From Senco-Masslink Technology Ltd’s online store.
    • Devices purchased through Senco-Masslink’s online store include the 3-year AppleCare+ and Senco-Masslink’s on-campus pickup and return. They are eligible for on-site technical support and repairs, come pre-configured for use on the school campus, have the Filewave license, and are delivered to the school ready for use at the start of the school year.
  2. Directly from an Apple store.
    • Devices purchased from an Apple store include the 3-year AppleCare+ warranty. They are NOT pre-configured for use on the school campus and must be dropped off at the IT Help Desk for configuration and registration. Under certain conditions, on-site technical support may be limited.

We recommend purchasing your child’s iPad through Senco-Masslink. We have partnered with Senco-Masslink Technology Ltd. to manage school orders and are confident in their ability to deliver the level of support we expect. 

Additional information about purchasing a device based on the following conditions can be found in the FAQ section.

  1. Existing families who have previously purchased a device.
  2. You are an existing member of The ISF, but this is your first time buying a device.
  3. You are a new member of The ISF and are purchasing a device.

If you have any questions about an existing order or placing an order, please contact Senco-Masslink directly.

FAQ

  • Families who have made a purchase previously
  • Families purchasing their first device
  • Families who are new to The ISF
  • We already have an iPad, can we use this?
  • Filewave – What is This? Do I Need It?
  • What does the warranty cover?
  • Do I need to buy an Apple Pencil

You Have Made a Purchase Previously

If you have previously purchased a device through Senco-Masslink, please use the same ISF parent user account to make this purchase. Using your ISF parent email address verifies you are a member of our school community and qualify for the education discount. 

If you have any questions about an existing order or placing an order, please contact Senco-Masslink directly.

This is Your First Time Buying a Device

If this is your first time purchasing a digital device for your child using Senco-Masslink’s online store, you need to create a new user account on their website. Please use your ISF parent email address for your account.

Using your ISF parent email address verifies you are a member of our school community and qualify for the education discount. This also qualifies you to purchase other items and additional Apple products (limit one per child) at an education discount. Orders are placed using Senco-Masslink’s online store.

If you have any questions about an existing order or placing an order, please contact Senco-Masslink directly.

You Are New to The ISF

To place an order with Senco-Masslink, you need either a letter of admission or your ISF Parent email address. You can still place an order if you do not have your ISF parent or student email address. During the registration process, you will be asked to upload a supporting document such as a Student ID card or an Acceptance Offer Letter* as proof of eligibility. For your special situation you can create your store user account using a personal (non-ISF) email address. Orders are placed using Senco-Masslink’s online store.

*Uploading a document: please upload your supporting document in either PDF or JPG format and a file size of less than 2MB.

If you have any questions about an existing order or placing an order, please contact Senco-Masslink directly.

We Already Have an iPad, Can We Use This?

Families who already have an iPad that is less than 1.5 years old at the start of the school year can consider using it with their child. The iPad must have a minimum of 256GB storage.

Please review the information on the following two pages:

Filewave – What is it? Do I Need It?

Filewave is software that supports the centralized management of digital devices on the school network. With Filewave installed on your child’s iPad, the IT Department can configure, manage, and support the device, update the operating system, ensure it has updated security patches, and install applications used in the classroom to support their learning.

All iPads used in the 1-to-1 program, either purchased through Senco-Masslink or Apple directly, must have one Filewave license.

iPads purchased through the 1-to-1 Purchase Program include a 36-month (3-year) license for Filewave in the purchase.

If you need a license, you can purchase it through the Senco-Masslink online portal.

What Does the Warranty Cover?

Accidents happen. The 3-year AppleCare+ warranty covers hardware failure incidents and limited accidental damage protection. (Please see Apple for details on the warranty.) Each incident is subject to a handling service fee.  

Your child’s iPad can be dropped off at the school’s IT Help Desk in Charles Kao Square for on-campus support or be taken to any Apple store’s service center. 

Do I need to buy an Apple Pencil?

Families are NOT required to purchase an Apple Pencil for their child.

Families can purchase an Apple Pencil for home use if they wish. They are available through the Senco-Masslink online store. If you purchase an Apple Pencil or additional accessories not included in the school list, please DO NOT send them to school with your child. The school is not responsible for any Apple Pencils or accessories sent to the school.