Welcome! On this site you are provided access to resources related to day-to-day activities and resources for learning. Please explore areas related to you and your needs.
歡迎！在這個網站上，你可以獲得與日常活動及其相關的學習資源。請探索與你的需求相關的領域。
1-to-1 Program (Parents)
If you have questions about our 1-to-1 programs for iPads and laptops please visit our 1-to-1 Program webpages. Here you will find answers to frequently asked questions such as:
- what type of device should I choose?
- how to I purchase an iPad or laptop?
- where do I go for support?
If you do not find the answer to your question after visiting these pages, please contact [email protected].
Email (All)
If you are having problems accessing your email, we recommend resetting your password. You can do this by visiting: https://mypw.isf.edu.hk.
Additional information is available by visiting the webpage Parent Email Accounts 家長電子郵件帳戶, where you will find information explaining parent email accounts and how to manage them effectively.
If you continue having problems accessing your email, please contact [email protected].
ePortfolios (Parents)
For help with ePortfolios on Moodle, please contact Moodle Support at [email protected].
有關ePortifolios (Moodle平台)的問題，請電郵予 [email protected] 聯絡。
Google (All)
When using your ISF Google account, please make sure you are not logged in with a personal account at the same time. This will cause errors and prevent access to ISF resources.
You will be able to find answers to many common questions by visiting Google Tutorials for Parents.
- Parent accounts cannot access or use Google Documents using their ISF Google Account.
- Parents can access school calendars using Google Calendar and Google Meets for parent/teacher appointments.
We recommend you create a user profile in your Chrome browser to help manage both personal and ISF Google accounts. You can learn how to set this up by visiting How to Configure Your Chrome Browser to Work with Multiple Users.
If you continue having problems please contact [email protected].
Hapara Teacher Dashboard (Teachers)
Hapara Teacher Daskboard allows teachers to see student work saved in the Google Drive folder for that subject.
Please view these videos for support if you need to share or add a co-teacher to your Hapara folders:
If you are missing a student or having other problems with your Hapara folder, please contact [email protected].
- Parent accounts cannot access or use Google Documents using their ISF Google Account.
- Parents can access school calendars using Google Calendar and Google Meets for parent/teacher appointments.
Homework on PowerSchool (Parents & Students)
If you cannot see homework assigned to a student on PowerSchool the first person to contact is the classroom teacher. Please confirm work has been assigned to the student.
If you continue to have problems viewing work assigned to a student, please contact [email protected].
- Contact the classroom teacher – confirm work has been assigned to the student.
- Contact [email protected]
Interactive White Boards – IWBs (Teachers)
Contact [email protected] for assistance with technical problems with the IWBs.
Contact [email protected] for training using IWBs.
iPads (All)
f you have questions about iPads at ISF, please review the list below for assistance:
- Information on the 1-to-1 iPad program: click here
- Questions on how to purchase an iPad: click here
- Questions about warranty and support: click here
- What is Filewave: click here
- How to configure Outlook on the iPad: click here
- Where to drop your iPad off for configuration: click here
If you have additional questions, please email [email protected].
Laptops
If you have questions about laptops at ISF, please review the list below for assistance:
- Information on the 1-to-1 Laptop program: click here
- Questions on how to purchase an laptop: click here
- Answers on what to do if you already have a laptop: click here
If you have additional questions, please email [email protected].
Moodle